it services | managed services
Productivity powered by Microsoft.
Microsoft Services across Microsoft 365, Dynamics 365 business applications, Copilot and the Power Platform; Symsafe helps you adopt and customise the Microsoft stack for real business results. Get expert support from a Microsoft Solutions Partner.
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it services | managed services
Get more from Microsoft.
Most businesses already run on Microsoft. The value is in using it well. Symsafe is a Microsoft Solutions Partner across Modern Work and Business Applications, and we work across the whole stack: Microsoft 365 and Copilot for day-to-day work, the Dynamics 365 business applications for finance and operations, and the Power Platform to fill the gaps between them with automation and custom tooling. Our Microsoft-certified team consults, implements, trains, and supports each engagement end to end.
For cloud infrastructure and Azure hosting, see cloud services. For bespoke software and system integration, see development and integration.
Microsoft 365 and Copilot
- Tenant security hardening: conditional access, MFA, DLP, and audit policies.
- Licensing optimisation and reporting.
- User lifecycle automation for joiners, movers, and leavers.
- Mailflow, calendaring, SharePoint, and Teams configuration.
- Microsoft Copilot rollout and adoption guidance.
Dynamics 365 and Power Platform
- Dynamics 365 business applications: Business Central, Sales, Customer Service, Field Service, Project Operations, and Finance.
- Power Platform: Power Apps, Power Automate, Power BI, and Power Pages.
- Implementation, data migration, training, and integration with your line-of-business systems.
Independent research on Dynamics 365 Business Central has measured real returns for adopters: more than 200% return on investment over three years, payback in around six months, and up to 30% less time spent on the monthly close, for a composite mid-sized organisation.
Source: The Total Economic Impact™ of Microsoft Dynamics 365 Business Central (Forrester Consulting, commissioned by Microsoft, March 2026).
Why others partner with us for Microsoft 365 & Dynamics 365
The full Microsoft stack, in one team
Microsoft Solutions Partner
Tailored to how you work
Technology that aligns
Partnering with Symsafe ensures technology tailored to your business goals.
Book a callGot questions?
Ask us!
We are always available to have a conversation. Or check out these links for more info:
Unlock productivity with Microsoft Copilot
Microsoft 365 migration missteps
Microsoft 365 made simple
Calendar sharing, simplified
Lock down your Teams
— Frequently asked
What buyers ask before signing.
Can you procure our M365 licensing for us?
Yes. We’re a Microsoft Cloud Solution Provider, so we can transact your M365 (and Dynamics 365) licensing directly. The more useful part is what we do with it: every managed-services client gets a quarterly licensing review where we right-size the mix. The trap most businesses fall into is over-licensing: paying for E5 features no one uses, or leaving leavers on the bill for months. We model the actual usage against the entitlement and recommend up- or down-shifts, including F-plan licences for frontline staff where they fit.
Is Microsoft 365 backup included?
Microsoft does not back up your tenant in the way most people assume. The shared-responsibility model puts service availability on Microsoft and data protection on you. Native retention is limited — recycle-bin windows, audit-log windows, and version history are not a backup strategy when a user is compromised, a mailbox is emptied, or a SharePoint site is wiped by an authorised account. Third-party backup of Exchange, OneDrive, SharePoint, and Teams is essential, and we either include it in the Secure MSA plan or recommend a tool that fits your retention obligations.
What security baseline do you apply to a tenant?
A baseline modelled on the Essential Eight and Microsoft’s recommended security posture, tuned per tenant.
The non-negotiables:
- Phishing-resistant MFA on every privileged account.
- Conditional Access policies enforcing compliant devices and blocking legacy authentication.
- Audit logging enabled and retained.
- DLP policies on sensitive workloads.
- SharePoint/OneDrive sharing restricted to the minimum your business needs.
Where licensing allows, we layer on Defender for Office 365 (safe links, safe attachments) and Defender for Endpoint, with alerts flowing into our MDR platform for 24/7 monitoring.
Can you manage our existing tenant, or do you migrate us to a new one?
We manage your tenant in place. There’s no forced migration to a Symsafe-controlled tenant, no shared multi-tenant environment, and no provider lock-in. Your tenant stays yours — billing, partner-of-record, and admin ownership all remain in your name, with us added as delegated administrators under the modern least-privilege model (granular delegated admin privileges, time-boxed, audited). If you ever leave Symsafe, our access is removed and the tenant continues operating without disruption.
Contact us today to see how we can help your business.
We are an amiable team of passionate, innovative IT experts who have consistently delivered high quality IT Managed Services & Cybersecurity since 2003.
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