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About Symsafe

The people behind the technology

Since 2003, our expert teams of technicians & cybersecurity specialists, have kept businesses across Australia & APAC running smoothly & securely.

Symsafe began in 2003 with a conversation between two friends who believed that businesses of any size deserved dependable, high quality IT services. What started as a small team supporting local clients grew steadily, built on the same principle that still guides us today: treat every client's business as if it were our own.

Since those early days, we have grown from a handful of people into teams spanning Australia, New Zealand, India, Singapore, Cambodia, Hong Kong and Germany, supporting a wide variety of businesses from engineers and property managers to local manufacturers and international importers.

What has not changed is our approach. We still believe technology should work quietly in the background, and that quality IT support feels less like a ticket system and more like getting personal assistance from a trusted colleague.

We are proud of how far we have come, and even more excited about what is to come as we continue leap ahead into the exciting AI era.

Symsafe CEO presents cybersecurity information on a smart screen in the boardroom
— Operating since 2003
Proven Skills

More than two decades supporting businesses through every stage of growth.

— Large Footprint
APAC Support

Headquartered in Sydney, Australia, with operations in Melbourne, Brisbane, Auckland, Perth, Singapore, India, Cambodia, Hong Kong and Germany, covering key areas of APAC and Europe.

— Certified Security
ISO 27001

Independently ISO 27001:2022 Information Security Management System Certified. Audited annually since 2018.

01 — How we work

Four things we don’t compromise on.

The operating principles intrinsic to the Symsafe Group of Companies.

01

Security standards

We were a cybersecurity firm before it was fashionable. Every engagement starts from the assumption that you will be targeted, because you will be.

02

Honest advice

We make recommendations based on your unique business environment and operational needs.

03

Fast response

You should never be stuck on hold when something goes wrong. Our team answers the phone and knows your name.

04

Long term trust

We build relationships that last, not one off transactions. Many of our clients have been with us for over a decade.

— Certifications & partnerships
ISO 27001 logoJAS-ANZ logoMicrosoft logoAWS logoApple logoHP logoLenovo logoSophos logoSentinelOne logo3CX logoVMware logoN-able logoUbiquiti logoMaxhub logoAutoElevate logoCove logo