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Financial Decisions have been using SymSAFE for our IT support since 2003. During this period the team at SymSAFE have significantly expanded the breadth of their service offerings. We currently use SymSAFE to manage our network and devices which can largely be done remotely, providing a high level of response. Since moving to the SymSAFE Hosted Exchange solution, we have been able to reduce the complexity and risk of managing our onsite server. We have experienced a greater level of availability for our business email system and are more comfortable with the offsite management of the security and backup.
I had expected the process of moving our phone system over to VOIP to be time consuming, difficult and with significant disruption to our business. But the team at SymSAFE made the transition seamlessly with most of the configuration already done before installation so it was a matter of plugging the phones in and we were off. The cost savings have been incredible and my only regret is we didn’t contact them sooner. The SymSAFE team are very professional and provide great support with immediate response to any of our IT issues.
SkiJapan.com – the Japan Snow Specialist